Occasionally, there may be a delay in processing payments via the gateway. Here are the key points to remember:
- We accept multiple payment methods, including Alipay, WeChat QR Code Scanning Payment, and UnionPay.
- If you’ve made a payment successfully but do not see the corresponding plan reflected in your account immediately, wait for about 5 minutes, then log out and log back in.
- If you still encounter issues after trying the above steps, take a screenshot of your payment confirmation and contact us for further assistance.